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This a Full Remote job, the offer is available from: United States
Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Director, Product Management This is a remote position. We are looking for candidates in the US.
As a Director on the Grafana Labs Product Management team, you’ll develop vision and strategy for a broad product domain, align multiple teams around clear priorities, and ensure product decisions support customer outcomes and Grafana Labs’ business objectives. You’ll own the roadmap, deeply understand customers and the market, and communicate product direction, tradeoffs, and outcomes clearly to customers, senior leadership, and cross-functional partners.
Product Managers work closely with Engineering, Design, Technical Writing, Developer Advocacy, Analytics, Product Marketing, and GTM to build and ship products that meet the needs of our very technical customer base. This includes shaping the product story and positioning, supporting launch and field enablement, and helping define pricing and packaging models that reflect the value customers receive while enabling Grafana Labs to capture that value in a way customers can understand and accept.
Grafana Labs is building for an AI-first world, and Product Management is accountable for helping define what that means for our products, customers, and the observability industry at-large. We expect PM leaders to actively build fluency with AI tools and workflows, identify where AI can create meaningful customer value, and think strategically about how our products should evolve as users increasingly work with and through AI systems.
As the Director of Product for Data Collection, Transformation, and Ingestion, you will lead the product strategy for the systems and experiences that help customers generate, collect, transform, and ingest telemetry data into Grafana Cloud, then make that data available for fast, reliable, cost-effective querying.
This product domain spans the full telemetry journey: from telemetry generation and instrumentation, through collection, transformation, ingestion, and querying. This includes OpenTelemetry SDKs and instrumentation libraries, Grafana Beyla, the OpenTelemetry Collector, and Grafana Alloy. It also includes Adaptive Telemetry, a Grafana Cloud capability that helps customers control telemetry volume and cost while preserving the data that matters, and Grafana Labs’ world-class telemetry databases - Mimir, Loki, Tempo, and Pyroscope - all of which support massively high-scale ingestion and querying.
This role will shape one of the most foundational parts of Grafana Cloud: how customers send us data, how we help make that data usable, and how we turn this foundation into a differentiated product experience. You will guide strategy across multiple engineering teams and product areas, helping Grafana Labs build a cohesive, opinionated, and scalable data path for metrics, logs, traces, profiles, and other telemetry signals.
You will ensure this data path supports Grafana Labs’ full-stack observability strategy, including our opinionated, integrated solutions such as Frontend Observability, Application Observability, and Kubernetes Observability, while also serving customers who use Grafana Cloud’s hosted metrics, logs, traces, and profiles offerings to create observability experiences tailored to their own business and technical needs.
You will also help define how this domain evolves in an AI-first world. That means thinking beyond how humans configure collectors, pipelines, transformations, and ingestion workflows today, and considering how AI can help customers generate better instrumentation, optimize telemetry volume and quality, troubleshoot collection issues, query more efficiently, and interact with Grafana Cloud through both user-facing and agent-facing e