Junior Customer Services Executive

About the role

Designation: Junior Customer Services Executive – Marine Logistics Support Location: Colombo, Sri Lanka We are looking for the right person to join our team in Sri Lanka as a Junior Customer Services Executive – Marine Logistics Support . Could it be you? What Would Your Day Look Like? If appointed, you will coordinate with overseas agents and customers to manage shipment status updates and documentation requirements, while handling daily enquiries and ensuring smooth communication among all stakeholders. You will also support billing, invoicing and shipment documentation processes, maintain accurate shipment and billing records in internal systems, and collaborate closely with the Marine Logistics team to deliver seamless and efficient customer service.