MongoDB is hiring a Customer & Partner Advocate reporting directly to the Chief Customer Officer, as part of the office of the CCO team. This is a high-impact opportunity to work directly with the CCO and senior leadership across the company, helping drive MongoDB’s most important customer & partner relationships and operating rhythms.
MongoDB's CCO oversees a global organization spanning the Professional Services, Customer Success, Partners, and Technical Support. This is the team owning revenue retention and realization. The customers and partners our CCO engages with at the executive level represent some of the most strategically significant relationships in the company.
The Customer & Partner Advocate exists to make every one of those interactions land. You will research, synthesize, prepare, attend, and follow through — ensuring our CCO walks into every executive meeting with a sharp point of view, walks out with clear next steps, and that the relationships our CCO builds translate into real business outcomes for MongoDB.
You will cover both customers and partners equally. The partner