Senior Contracts Manager

About the role

We’re building the AI-driven future of customer success, from retention to growth! We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link . About This Role: We’re looking for a full-time Senior Contracts Manager to join our Legal team reporting to the Director, Corporate Counsel. This role is a remote role based in The United States. In this role, you’ll play a key role in driving efficient, scalable commercial contracting operations by owning the end-to-end lifecycle of SaaS and vendor agreements while continuously improving processes and tooling. This is a great opportunity for someone who thrives in a fast-paced, high-volume environment and enjoys working cross-functionally with teams like Sales, Fi