Root Managed Services is a managed IT services provider focused on helping businesses keep their infrastructure stable, secure, and running day to day. We're hiring a network engineer who is excited to help with day-to-day NOC operations, client infrastructure support, alert triage, troubleshooting, and keeping systems online. This is a hands-on role for someone who enjoys digging into network issues, server alerts, firewalls, tickets, documentation, and the operational details that keep businesses running. Root Managed Services works with small and growing businesses that need reliable IT operations without building a full internal team. That means our work spans networking, servers, workstations, monitoring, ticketing, backups, security, and client communications. We’re looking for someone who can help us improve our NOC process, respond to issues quickly, and build better operational workflows as we grow. Stack / tools: Windows Server, Linux, firewalls, switches, VPNs, RMM tools, ticketing systems, monitoring/alerting, Microsoft 365, Active Directory, DNS, DHCP, VLANs, TCP/IP. Applying: email me and let me know why you want to work with us.
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