Sr. Software Engineer II - AI

About the role

Job Summary

The Sr. Software Engineer II - AI will lead the build of GenAI-powered product experiences and the shared AI platform infrastructure that powers them. This includes RAG pipelines over the iHerb catalog and customer reviews, LLM-driven personalization, a conversational Wellness Agent, agentic workflow systems, and the evals and MLOps layer that makes AI features production-grade and repeatable. Specializations within this track include: RAG and personalization, agent framework and tool use, evals and guardrails, and LLM application development for internal business functions such as marketing automation and BI agents.

Job Expectations

- Design, build, and operate production AI features: RAG pipelines, LLM-driven recommendations, conversational agents, or agentic workflow automation.

- Build the shared AI platform layer: retrieval infrastructure, eval frameworks, model monitoring, guardrails,

Skills