Customer Support Supervisor

About the role

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

About the job

We are hiring a Customer Support Supervisor to lead, coach, and develop a high-performing frontline support team in a multi-channel contact center environment. This is a hands-on leadership role for a data-driven, action-oriented operator who values teamwork and collaboration. In this position, you will build a culture of accountability, curiosity, and continuous improvement while helping deliver an excep

Skills