Desktop Support Engineer

About the role

Your role in our mission We are seeking a resourceful, reliable, and motivated Desktop Engineer to help manage the technology needs of employees in our San Francisco office. A qualified candidate will have solid experience with both macOS and Windows devices, including troubleshooting, software installation, remote management, and a strong working knowledge of industry best practices. The Desktop Engineer will report to the Support Manager of Corporate IT and will work as part of the tightly knit Corporate IT team to provide all employees with the best possible experience with the technology they use in their daily work lives. In this role, you'll be expected to operate with a high degree of autonomy, take ownership of recurring issues, and help mentor more junior team members. Above all other factors, we are looking for a smart, driven candidate who wants to be part of a culture of innovation and creativity as we develop and define the peer-to-peer lending market. This is a hybrid role that will be required to be on-site in our San Francisco office Tuesday – Thursday with the flexibility of working from home on Mondays and Fridays.