Account Manager (Customer Outcomes Specialist)

About the role

Our mission is to hasten the transition to universally accessible healthcare. We are authorised by governments to assess and grant market access to medical AIs. Our groundbreaking approach enables the most innovative technology to reach patients safely and quickly. Scarlet is the pre-eminent authority on AI medical devices. We serve customers that matter. Companies building bleeding-edge medical AI systems choose Scarlet. We are proud to count the world’s best resourced and most ambitious companies building medical AI as customers. You will be joining a team with product-market fit, flowing data, and exponentially growing revenue. Come help us bring the next generation of healthcare to the people who need it. Who you are: You’ve owned complex customer relationships in B2B environments for 3+ years, preferably within the health tech industry and/or a regulated industry. You operate with a bias for action. Customers turn to you in critical moments, and internal teams count on your signal to make smart bets. You have strong project management skills. You connect dots, see risks early and keep multiple workstreams on track without breaking a sweat. You have an insatiable curiosity and