Strategic Partnerships Director

Key Responsibilities

• Manage strategic partner relationships and act as a trusted point of contact for senior stakeholders
• Support the overall success of partnership engagements through proactive account management and stakeholder collaboration
• Oversee operational planning, risk management, and delivery activities across key phases of partner engagements
• Identify, manage, and resolve escalated issues while ensuring timely communication and effective outcomes
• Coordinate cross functional teams to ensure commitments are delivered and activities remain aligned with partnership objectives
• Prepare and present governance reports, business reviews, and performance updates for internal and external stakeholders
• Provide strategic insights and recommendations to improve partnership performance and long-term value creation
• Coach and guide internal teams on effective partner engagement practices and account management approaches
• Develop a deep understanding of partner objectives and identify opportunities to expand support and strengthen relationships
• Contribute to the development and improvement of partnership management processes, systems, and operational frameworks

Requirements

• Demonstrated experience in senior account management, partnership management, or client relationship leadership roles
• Minimum two years of experience managing key accounts, strategic partnerships, or complex stakeholder relationships
• Experience coordinating projects involving multiple internal and external stakeholders
• Strong client service orientation with a proven ability to build productive and trusted relationships
• Knowledge of digital education, online learning, higher education, or related sectors would be advantageous
• Excellent written and verbal communication skills, including the ability to prepare reports, presentations, and proposals
• Strong organisational skills with exceptional attention to detail and the ability to manage competing priorities
• Experience working independently while effectively collaborating with geographically distributed teams
• Demonstrated problem solving, decision making, and risk management capabilities
• Commitment to continuous learning, improvement, and professional development

Benefits

Collaborative, people-centred performance culture.

Opportunities to grow in a fast-paced environment.

Exposure to strategic stakeholder engagement and partnership leadership opportunities.

Opportunity to work with diverse teams across multiple regions and time zones.

Our Recruitment Process

The peopleworth Employer Group follows a fair, transparent, and multi-stage recruitment process designed to ensure mutual fit.

• Application Submission: Complete the online form and answer brief application questions.
• Initial Screening: Your application is reviewed for role alignment; successful candidates move to the longlist.
• Video Interview Stage: You'll be invited to record short responses to 3-4 role-specific questions.
• Live Interviews: Shortlisted candidates join first-round interviews (and, where applicable, second or third rounds depending on the role).
• Final Shortlist & Verification: Reference and background checks are completed.
• Offer & Contracting: Successful candidates receive formal offers and contract documents.
• Pre-boar