Staff Market Researcher

About the role

Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together. About the role Market Research at Thumbtack partners closely with marketing and product teams to serve as an advocate for our customers and pros. As a senior, genuinely mixed-methods researcher, you'll scope and run both qualitative and quantitative studies end to end — from brand, positioning, and message testing to strategic segmentation and product discovery — and turn them into insights that shape marketing strategy and key product decisions. You'll do this with a high degree of independence in a fast-paced environment, and you'll use AI fluently to work faster and at greater scale. What you’ll do Research Pla