Shopware is a leading open commerce platform designed to empower merchants to build flexible, scalable, and future-ready digital commerce experiences. We work closely with merchants, agencies, and technology partners to deliver sophisticated ecommerce solutions for ambitious brands.
We are looking for an experienced Solution Architect (m/f/d) to design, guide, and validate scalable ecommerce solutions for mid-market and enterprise customers. This role sits at the intersection of business requirements and technical execution, partnering closely with Sales, Customer Success, and implementation partners to ensure successful, future-proof solutions and timely customer launches.
As a Solution Architect, you will own solution design from pre-sales through early site launch, translating complex business needs into clear technical architectures while ensuring alignment with platform capabilities, best practices, and partner delivery models.
- Solution Design & Architecture
- Lead in-depth technical discovery sessions to understand customer business models, requirements, constraints, and success criteria
- Design end-to-end ecommerce architectures, including core platform configuration, integrations, custom extensions, and third-party technologies
- Define architectural patterns, data flows, and integration strategies aligned with best practices for scalability, performance, and security
- Evaluate trade-offs between custom development and out-of-the-box capabilities
- Implementation Support
- Act as the primary technical advisor in the implementation process, supporting partners with development, integrations, and launches.
- Collaborate with Sales on deal strategy, scope definition, effort estimation, and risk assessment
- Clearly communicate technical concepts, assumptions, and constraints to both technical and executive stakeholders
- Support proof-of-concepts and technical validations when required
- Partner & Delivery Collaboration
- Work closely with agency and SI partners to validate delivery approaches and ensure architectural alignment
- Review partner solution designs and implementation plans to ensure adherence to platform best practices
- Support onboarding and early delivery phases to ensure smooth customer launches
- Identify and mitigate technical risks early in the project lifecycle
- Platform & Ecosystem Expertise
- Maintain deep knowledge of the ecommerce platform, roadmap, and ecosystem technologies
- Stay current on industry trends, emerging technologies, and evolving architectural patterns
- Provide feedback to Product and Engineering teams based on customer and partner insights
- Key Performance Indicators: Successful Customer launches, Quality and scalability of solution designs, Customer and partner satisfaction during and after launch and Reduction of technical risk and rework during implementation.
- 7+ years of experience in ecommerce architecture, solutions consulting, or a similar technical role
- Very good language skills in German and English
- Deep understanding of modern ecommerce architectures and i
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