Implementation Manager

About the role

Our Mission We're not your average benefits platform; we're the unordinary force that uplifts people's lives. Our technology is the link that connects the entire benefits ecosystem, creating better outcomes for employers, employees, brokers, and providers. Our mission is clear: we're here to create a world where everything operates at its very best, ensuring that every employee receives the support they need to live life to the fullest, both at work and beyond. Your Mission As an Implementation Manager at Ben , you'll deliver high-quality onboarding and implementation for our mid-market and enterprise clients, owning your own portfolio end-to-end. It's a technical, customer-facing role: you'll configure the platform, keep stakeholders aligned from admins to executives, build the relationships that earn buy-in, and bring every client live with confidence. Things you will be working on… Own your customer implementations end-to-end : deliver implementations for your own portfolio of clients from kickoff to a platform that's live, configured, and working. Project management: ensuring effective delivery of projects by tracking milestones, dependencies and action points, collaborating wi