About the role Join our rapidly growing, distributed SaaS company as our Internal IT Specialist. You’ll be the key owner of ensuring our global, distributed team is equipped, secure, and operating smoothly. You’ll manage user access, role-based permissions, Mobile Device Management (MDM), and maintain our hardware assets (laptops, monitors, peripherals). What you'll do On-boarding and Off-boarding: Manage comprehensive on-boarding and off-boarding processes, including user access provisioning (GSuite, core tools) and removal. Provide technical support to new hires during on-boarding. Asset Management: Maintain accurate records of laptops and other IT assets across all locations. Handle hardware procurement, support, warranty claims, and lifecycle management. Configure and maintain Mobile Device Management (MDM) solutions (e.g., Jamf). Ensure appropriate software deployment and updates on company devices. Access Management: Troubleshoot and resolve access management issues, including password management solutions (e.g., 1Password). Oversee seat/license management and general setup for company tools. Manage cost tracking, invoicing, and attribution related to IT services and tools. O
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