People Operations Program Manager

About the role

We’re building the AI-driven future of customer success, from retention to growth! We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link . About This Role: We’re looking for a full-time People Operations Program Manager to join our People team reporting to the Director, Centre of Excellence. This role is a hybrid role based out of our Hyderabad, India location. In this role, you’ll play a key role in supporting the success of Gainsight’s employees by driving operational excellence across core People programs and processes. You’ll deliver impact by managing project execution, improving team operations, and implementing scalable solutions through AI and automation. This is a great opportunity for someon