For over 30 years, Angi has powered the future of the home services industry, creating an environment where homeowners and pros benefit from more jobs done well. For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, when they want. For employees, we're an amazing place to call home. We can't wait to welcome you. Angi at a glance: Founded in 1995 as Angie’s List and rebranded in 2021 Global company with 9 brands in 8 countries and employees worldwide Homeowners have turned to us for 300 million home projects and counting About the Role We are looking for a Senior Manager of Pro Onboarding to transform the customer experience strategy for a critical part of the pro journey, their first weeks as a customer. This includes developing a deep understanding of our customers, how to help them achieve ROI through their product experience, as well as their experience working with Angi onboarding reps in the first weeks as Angi customers. You will be responsible for identifying current gaps and opportunities in the pro experience through data analysis and customer interviews, size the im
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