NetCredit Loan Processing Representative (Remote)

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the role

Enova operates multiple consumer lending brands, each featuring distinct offerings and customer criteria. As a Loan Processor, you will specialize in a specific brand through our comprehensive 3-week training program. Following training completion, your main responsibility will be processing loan applications.

Responsibilities

• Handle a queue of loan applications, ensuring compliance with established quality standards for processing
• Receive inbound calls from customers regarding their loan application
• Initiate outbound calls to customers to verify details on loan applications and request additional information if required
• Resolve customer issues efficiently through phone, email, or fax communication channels
• Keep customer accounts meticulou