Sales Application Engineer-Switchboards

In this highly visible role, you will be the go-to expert and dedicated champion

for the assigned product line(s). You will partner directly with our Engineering, Business Development and Sales teams, acting as their primary technical resource during both the pre-sales and post-sales phases. When customers have complex application questions, require project troubleshooting, or need specialized guidance on how to properly integrate our technology into their systems, you are the consultative expert they will rely on.

Because our manufacturing portfolio is diverse, this role is designed to be highly specialized yet structurally modular. While your primary mandate will be mastering your Switchboard Product line, you will collaborate closely with a broader team of Application Engineers, Sales, Engineering, and Product Managers. Together, you will share best practices, standardize workflows, and maintain a cohesive, elite standard of technical customer support across the entire organization.

Our Product Sales team sits at the intersection of innovation and execution, transforming ideas into real-world products and solutions for Excellerate Products(tm), a division of Faith Technologies Incorporated (FTI). From early concept through full-scale production, our engineers design Data Center power distribution products, Electric Vehicle charging skids, switchboards and more!  With a strong focus on quality, manufacturability, and customer outcomes, we ensure every product is engineered to perform in the real world—safely, reliably, and at scale.

To learn more about our products and services, visit our website: Excellerate Products – Smarter Power Solutions – FTI.

MINIMUM REQUIREMENTS

Education: Bachelors degree in Engineering, Business, Construction Management etc. preferred.

Experience: 3-5+ years of experience with technical products and customer projects, including roles in sales support, application engineering, or product specialization within manufacturing.

PREFERRED EXPERIENCE

Experience with UL891 switchboard applications.

KEY RESPONSIBILITIES

• Technical Sales Support: Serve as the primary technical expert, partnering with sales teams to support customer engagement, specify appropriate solutions, and help close opportunities.
• Customer Consultation: Guide customers through project lifecycles by providing technical expertise and recommendations to ensure products are applied effectively and meet project requirements.
• Process Development & Continuous Improvement: Develop, document, and refine processes to improve efficiency, accuracy, and scalability across technical sales support and application engineering activities. Identify gaps, recommend improvements, and implement best practices to enhance team performance and customer outcomes.
• Technical Quotation Review: Review quotes for technical accuracy, code compliance, and alignment with customer requirements, ensuring solutions meet specifications and organizational standards.
• Data Integrity & System Management: Ensure accurate product configuration and documentation. Maintain and support configurator rules, driving consistency and reliability in product data and system outputs.
• Cross-Functional Collaboration: Partner with engineering, product management, and op