Operations Manager

What you'd own

In peak seasons (Feb–April and Aug–Nov), you own front-line customer support and the inbox ("Where's my seed?", order changes, problem resolution); shipping coordination (ship dates, tracking, freight status, lost-shipment follow-up); fulfillment problem-solving with our warehouses when an order is short, mislabeled, or needs redoing; and chasing down the supplier and warehouse paperwork that keeps our records accurate. In the calmer off-season, you track the team's projects and to-dos so they don't slip, handle recurring admin and compliance paperwork, coordinate occasional mailings, and help prepare for upcoming seasons.

Who we're looking for

Traits that matter far more than industry experience

You communicate clearly and warmly in writing — you're the voice customers hear most, and you write calmly even when the inbox is stacked.

You operate independently — you make defensible calls when the picture is ~70% complete and loop owners in for genuine judgment calls, not every decision.

You own loose ends — when something lands in your lap with no clear owner, you take it, and you follow up on commitments without being reminded.

You're comfortable with new software — our stack changes and you'll live in our admin tools all day.

You reach for AI and new tools — we use AI heavily and we're leaning in harder as we grow. You should already use these tools by choice and be genuinely excited to push them further.

We'll teach you everything industry-specific. This is an email-first role — we care most about how you write and how you keep things from slipping.

What to expect

High autonomy — we're hiring you to own this, not to ask permission. You'll own our operations, not a team (no direct reports). Seasonal intensity — peak stretches are high-tempo; the rest of the year is calmer. We automate aggressively, and your job is to do the work and be our partner in deciding what to automate next. We're remote — you'd report directly to a founder; the Lincoln, NE office is optional, otherwise work from wherever.

Compensation & benefits

Base salary $70,000–$100,000 (depending on experience; we'll go higher for the right person), plus a performance bonus tied to peak-season outcomes, a $1,000/month healthcare stipend, and unlimited vacation.

Location & requirements

Remote, US only — any time zone. Must have authorization to work in the US; we do not sponsor visas at this time. Roughly 40 hours/week.

How to apply

Apply here: https://tally.so/r/aQlo12

We read every application and respond to everyone, even if it's a "no." Hybrid85, Cover Crop Exchange, and Override Ag are equal opportunity employers.