Senior Manager, Marketing Operations

About the role

AI at Zapier At Zapier , we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently . Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process , including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: June 2, 2026 Location: North America Hi there! Zapier is looking for a Manager of Marketing Operations to help rebuild and modernize our go-to-market operating system from the ground up. This role is responsible for architecting scalable, AI-forward systems and processes that enable Marketing, Sales, and RevOps teams to move faster, operate smarter, and support the next phase of Zapier’s growth. You’ll play a critical role in transforming how Zapier manages and activates millions of leads across SMB, mid-market, and enterprise segments. From lead management and lifecycle orchestration to automation, attribution, routing, and reporting infrastructure, you’ll help design a GTM engine that is flexible, intelligent, and built to scale. This r