Principal User Researcher, Mixed Methods, B2B

About the role

About Ethos

Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten.

About the role

We're looking for a researcher to establish and scale the user research practice at Ethos. Operating with a high degree of autonomy, you'll define the vision, frameworks, and methodologies that shape how we understand our users — and influence product strategy through the depth and quality of your work.

You'll own end-to-end research across ou