Marketing Engagement CRM Apprentice

Hi, we’re Back Market. We’re here to help make tech reliable, affordable, and better than new . We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new. Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet — and consumers — a break. Our mission is simple: to do more with what we already have. Are you ready to join us? The Engagement team aims to create a personalised & trusted relationship with users through their customer journey, by curating tailored experiences and guiding them with relevant content across our owned channels (Merch & CRM), in order to boost engagement and become the destination to buy, sell or recycle electronics devices. As a CRM apprentice (Customer Experience), you will support the CRM efforts with a focus on ad-hoc campaigns at Global Level, with a focus on France, US, Spain, Germany