Network and Security Technician

ABOUT THIS POSITION

Digital Extremes is seeking a Network and Security Technician to join our IT team in London, Ontario. If you thrive on solving complex technical challenges and contributing to a secure, high-availability service for millions of players, we encourage you to apply.

Please note this is an onsite position at our London, Ontario studio.

RESPONSIBILITIES

• Provide comprehensive support for internal stakeholders regarding connectivity and security concerns.
• Address and resolve incoming tickets pertaining to network performance and security systems.
• Deliver technical guidance to staff for troubleshooting network-related obstacles.
• Manage user accounts on a variety of network and security platforms: 2FA, remote access, wireless, voip, etc.
• Engage in active monitoring of network and security platforms to uphold the integrity of our high-availability servic