Quality Assurance Handler

About the role

Ready to grow your claims career faster than the traditional industry allows? We’re looking for a Quality Assurance Handler to join the company. This role is ideal for: a Quality Assurance Handler who wants to build their career at a company that rewards performance, not tenure someone with 5+ years of claims experience who is hungry to learn and grow fast We are not looking for tenure for the sake of it . We are looking for people with talent, ambition, work ethic, and the drive to build a real career . About the company the company is a Third-Party Administrator (TPA) that manages insurance claims end to end on behalf of insurers, in a ~$200B industry. We combine a high-performing claims team with an AI-enabled platform to deliver claims up to 3x faster , with better service and better economics for insurers. We’re backed by Y Combinator, Atomico, and Eurazeo , have raised $16M+ , and already manage claims for 30+ insurers across more than $200M in insurance premiums . What you’ll do Conduct quality audits on open claims, closed claims and telephone calls Identify areas of failure, both on an individual and broader operational level Conduct feedback session with claims handlers W