Lead the group’s procure-to-pay and order-to-cash processes, ensuring timely, accurate, controlled, and consistent execution across all entities. Manage and develop the AP Accountant and O2C Accountant, including setting expectations, reviewing performance, providing feedback, and ensuring accountability for assigned responsibilities. Define and maintain clear process ownership, handoffs, escalation rules, checklists, and documentation across AP and O2C processes. Act as the main escalation point for complex AP/O2C issues, recurring process exceptions, and cross-functional blockers. Own end-to-end O2C process governance, including sales order review, billing, credit memos, client master data, receivables management, credit control, collections, and related controls. Ensure O2C processing is governed by signed agreements, internal procedures, billing rules, and accounting requirements. Ensure effective control over data flows between Salesforce, NetSuite, contracts, billing records, and customer balances, including timely identification and escalation of discrepancies. Ensure O2C processes provide complete and accurate inputs for revenue recognition, deferred revenue, AR reconciliat
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