Operations Associate

About the role

About the role You'll be the second operator at Paragon. Your hiring manager and partner is our Head of Strategy & Operations, who's spent four years building this function from scratch and wants a partner to extend it. You'll have line-of-sight into every function of the company: people, legal, finance, compliance, recruiting, vendors, IT, and more. Within twelve months, you'll know how Paragon operationally runs better than almost anyone here. It's a real operator role. Half of it is queue work: payroll, onboarding, benefits questions, vendor renewals, expense triage. You'll find satisfaction in systems that run smoothly and details done right. The other half is building. Paragon is AI-native by default - we already have a working bench of internal automations, and you'll extend it. You'll build automations alongside doing the work, with the Head of Ops as a design partner. What you'll own You'll be close to the actual operating system of the company. The work is detailed, cross-functional, and very visible when it goes wrong. The goal is to keep the basics running cleanly while steadily making the system better. Employee operations Run the details behind onboarding, offboard