Are you passionate about learning languages? About helping people connect and communicate across cultures, for travel, friendship, or career advancement? About making an impact to our company and our 25MM+ learners? Come join our NY-based team as a Director of CRM. Babbel is hiring a Director of CRM - Revenue Expansion role in our New York City office. This role will manage the CRM revenue strategy throughout the subscriber journey, specifically driving incremental revenue from our global audience of current and lapsed subscribers. About the role: The Director, CRM – Revenue Expansion owns Babbel’s global upgrade, upsell and winback strategy across email, push, and in-app messaging. You will drive expansion of revenue from current and lapsed subscribers across all regions by orchestrating high-impact programs at key lifecycle moments and running targeted promotions to qualified segments. You’ll lead a high-performing team, steward a dedicated upgrade and winback budget with clear CRM contribution goals, and partner cross-functionally to deliver measurable business outcomes. You bring strategic judgment, experimentation rigor, and people leadership to scale impact across millions of
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