Enterprise Customer Account Manager

About the role

About PointFive PointFive is the AI Efficiency OS. From the cloud to the coding agent, we're the only platform that manages AI spend everywhere it happens. Engineering and FinOps teams use PointFive to make their organizations more efficient and their cloud and AI more effective. We don't just show what you spend. We show what you're wasting, and we fix it autonomously. NuBank saw ROI in 10 days. Customers average 1,200%+ ROI and a 4.9 rating on G2. Founded by the team behind IntSights (acquired by Rapid7), PointFive recently closed a $60M Series B led by Accel, with participation from Entrée Capital and Salesforce Ventures. Role Overview The Enterprise CAM is the primary commercial owner of PointFive’s enterprise accounts. They own the full post-sale lifecycle: onboarding coordination, activation, renewals, expansion, and overall Net Revenue Retention (NRR). This role carries a quarterly-adjusted NRR quota and operates in complex enterprise environments with multi-threaded stakeholders, procurement processes, and technically informed buying teams. This role reports directly into our Chief Revenue Officer. What you'll do: Account Ownership Primary point of contact for assigned ente