Manager HR Business Partner

The Senior Manager, HRBP Consulting and Solutions (C&S) Behavior Management role, will lead a team of HR Business Partners responsible for advising and consulting people leaders on employee conduct, workplace behavior, and disciplinary and sensitive employee matters. The role ensures consistent, fair, and compliant resolution of employee concerns while enabling people leaders to make confident, timely people decisions.

The Senior Manager serves as a trusted partner to HR, Legal, Employee Relations, Compliance, and business leaders, driving operational excellence, risk mitigation, manager capability, and a positive employee experience. This leader balances sound judgment with business pragmatism, helping scale a high-quality HR partnership model across regions and functions.

The Senior Manager will report to the Sr Director, Consulting & Solutions and lead a team of HRBPs focused on behavior management. The successful candidate will have strong HR business partnering experience, be driven and self-directed, have strong management capability, and demonstrate operational excellence.  

Responsibilities:  

Lead and Develop a Team of HR Business Partners

• Hire, coach, develop, and support a team of HR Business Partners specializing in behavior management.
• Establish a culture of accountability, inclusion, collaboration, and continuous learning.
• Provide guidance on complex and sensitive employee situations requiring escalated judgment.
• Drive consistency in decision-making, documentation, and case management practices across the team.
• Calibrate recommendations and outcomes to ensure fair, consistent, and equitable treatment.

Provide Strategic Consultation on Behavior and Conduct Matters

• Serve as the escalation point for high-risk or complex behavior, conduct, and disciplinary cases.
• Ensure team is appropriately partnering with leaders to address concerns related to workplace behavior, policy adherence, interpersonal conflict, and team effectiveness.
• Ensure alignment between business needs, company values, risk mitigation, and employee experience considerations.

Drive Manager Effectiveness

• Build manager capability through team’s coaching, consultation, and scalable guidance.
• Identify patterns and recurring challenges impacting manager effectiveness and organizational health.
• Develop frameworks, training, and best practices that improve leadership decision-making.
• Enable leaders to navigate employee issues with confidence while maintaining fairness and consistency.

Risk Management and Compliance

• Ensure all employee matters are handled in accordance with company policy, employment law, and regional requirements.
• Partner closely with Legal, Employee Relations, Compliance, and Functional HRBPs on sensitive matters.
• Monitor risk trends and proactively recommend actions to mitigate organizational exposure.
• Maintain high standards of confidentiality and professionalism.

Operational Excellence

• Establish and continuously improve case management processes, service delivery standards, and team operating rhythms.
• Leverage data and reporting to identify trends, drive insights, influence HR initiatives, and improve outcomes.
• Monitor team capacity, service levels, and quality standards.
• Drive consistency across regions while balancing local employment law and cultural considerations. <