About Assembled Great customer support requires human agents and AI in perfect balance, and Assembled is the only unified platform that orchestrates both at scale. Companies like Canva, Etsy, and Robinhood use Assembled to coordinate their entire support operation — in-house agents, BPOs, and AI — in a single operating system. With AI Agents that resolve cases end-to-end, AI Copilot for agent assistance, and AI-powered workforce management that optimizes both human and AI capacity, Assembled helps teams deliver faster, better service while making smarter decisions about how to staff and automate. Backed by $71M from NEA, Emergence Capital, and Stripe, we're building the platform that makes AI and human collaboration actually work. The Role Finance at Assembled isn’t a back-office function — it’s a 3-person team with outsized leverage on our path to profitable growth. You'll join a group that cut its teeth at pre-IPO Square and Salesforce. Your day-to-day will involve building and maintaining AI-native workflows in Claude and end-to-end dashboards in Hex that automate the toil of a “classic” finance team and free us up for the work that matters. You’ll own the hands-on craft of our
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