Senior Research Manager, Consumer

About the role

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. We’re looking for a Senior Research Manager, Consumer to join our London team. In this role, you’ll lead a team of researchers across global markets to turn complex user insights into product strategies, while building the AI-powered research tools of the future. What You’ll Be Doing You’ll be joining the global Research team, which sits within Studio—our design community that builds experiences for our audiences across the DoorDash, Deliveroo, and Wolt brands. Centred in our London office, your team will span the end-to-end consumer experience across 40+ international markets, balancing our core business with 0-to-1 new bets. Here’s what your day-to-day might look like: Lead and develop talent: Hire, mentor, and grow a high-performing team of senior researchers, fostering an environment where they can deliver their best work. Drive product strategy: Partner closely with Design, Product Management, and Strategy leaders to turn ambiguous user problems into insights that move core product metrics. Build AI-native research systems: Architect and scale the tooli