Agent Engagement Manager About the Role We are seeking our first Agent Engagement Manager at FurtherAI. This is a high-impact role based full-time, in-person in San Francisco. You will own end-to-end customer implementations—from kickoff through go-live and adoption—ensuring customers achieve rapid, measurable value from FurtherAI. You'll work closely with founders, engineers, and our go-to-market team to turn customer feedback into product improvements and establish scalable delivery processes from the ground up. Why Join FurtherAI? High Impact: Own the customer journey from signed contract to successful deployment and beyond. Real Ownership: Build implementation playbooks, shape our delivery methodology, and establish best practices that will scale with the company. Mission-Driven: Help reinvent commercial insurance with reliable, intelligent AI workflows. Early Team: Join a tight-knit, high-performing group shaping the future of insurance work. What You'll Do Own end-to-end customer implementations: kickoff, discovery, solution design, configuration, testing, go-live, and hypercare Lead kickoff calls and workshops with customer stakeholders across business and technical teams De
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