Salary
$120–180/yr
Hi, we are ecobee.ecobee introduced the world’s first smart Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of mind into the home and allows people to focus on the moments that matter most. We take pride in making a meaningful difference to the environment, all while being part of the exciting, connected home revolution.
In 2021, ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator. The company is committed to sustainable, cleaner energy products poised to revolutionize the 21st century electrical grid. Together, we take pride in making a meaningful difference to the environment.
Why we love to do what we do:We’re helping build the world of tomorrow with solutions that improve everyday life while making a positive impact on the planet. Our products and services work in harmony to provide comfort, efficiency, and peace of mind for millions of homes and businesses. While we’re proud of what we’ve done so far, there’s still a lot we can do—and you can be part of it.
Join our extraordinary team.We're a rapidly growing global tech company headquartered in Canada, in the heart of downtown Toronto, with an office in Leeds, UK, and remote ecopeeps in the US. We get to work with some of North America and UK's leading professionals. Our colleagues are proud to bring their authentic selves to work, confident that what we do is grounded in a greater purpose. We’re always looking for curious, talented, and passionate people to join our team.
This position is a full-time, 12-month contract covering for a parental leave.
Our hive, headquartered in Toronto, is looking for a Senior Product Manager to help lead the evolution of ecobee’s Smart Security business – shaping how our devices and services come together to deliver a seamless, high-value customer experience. Our Smart Security business is building a holistic home monitoring portfolio: doorbells, cameras, sensors, and security services and features (including professional monitoring) that are powered by a scalable platform and ecosystem.
You will bring deep experience in building and shipping hardware products, alongside a strong understanding of how those devices power differentiated service experiences. You’ll partner closely with Hardware Engineering, Firmware, Mobile, Backend, Design, Data, and go-to-market teams to define and deliver integrated solutions that drive both customer value and business outcomes – especially across activation, engagement, and subscription growth.
You’ll operate as a senior product leader – owning complex, cross-functional problem spaces, setting direction across devices and services, and driving clarity in ambiguous, high-stakes decisions. This role sits at the intersection of physical products and digital experiences, requiring strong systems thinking and the ability to connect technical capabilities to customer and commercial impact.
At ecobee, Product Managers are expected to operate as builders, storytellers, and stewards of the business: we stay deeply connected to customer needs and delivery realities, we clarify and communicate the value of what we’re building, and we take ownership for outcomes over the full product lifecycle.
[For Toronto/GTA Candidates only] This role follows a hybrid schedule, with in-office work required on Wednesdays and Thursdays to support collaboration, and flexibility to work remotely for the remainder of the week.
Own and execute product initiatives focused on service growth and customer experience, including onboarding, conversion, engagement, and retention.
Contribute to the development of integrated device + service experiences, ensuring hardware capabilities are effectively translated into customer value.
Partner with cross-functional teams (engineering, design, data, marketing) to deliver product improvements across both digital experiences and device interactions.
Drive product discovery efforts – conducting customer research, analyzing data, and identifying opportunities to improve the end-to-end user journey.
Define clear product requirements and success metrics and support delivery from concept through launch and iteration.
Analyze product performance and customer behavior to identify insights, prioritize opportunities, and inform roadmap decisions.
Support go-to-market efforts, including feature launches, messaging, and experimentation to improve funnel performance.
Collaborate closely with device teams to understand constraints and opportunities and help shape cohesive cross-product experiences.
Bring a strong ownership mindset – proactively identifying problems, proposing solutions, and driving execution.
Embody ecobee’s expectation th
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