Contract Case Processing Manager (Remote - Texas)

• Update reports that reflect the overall performance and regularly report the team’s performance to management

Qualifications

• High school diploma or GED is required; college preferred
• Ability to communicate effectively with clients
• Used to adapting in an ever-changing environment and handling multiple priorities
• Excellent oral communication with an outgoing personality
• Able to multitask and learn quickly
• Must thrive in a team environment
• Reliable and dependable
• Excellent comprehension and critical-thinking skills
• Ability to type at least 50 WPM with excellent writing skills while navigating through multiple software applications
• Strong written and verbal communication skills, as well as attention to detail

Job highlights

• Ability to communicate effectively with clients
• Used to adapting to an ever-changing environment and handling multiple priorities
• Excellent oral communication with an outgoing personality
• Able to multitask and learn quickly
• Must thrive in a team environment
• Reliable and dependable
• Excellent comprehension and critical-thinking skills

Ability to type at least 50 WPM with excellent writing skills while navigating through multiple software applications

Responsibilities

• Resolving client issues in a professional manner
• Scheduling appointments for our investigators
• Accepting inbound calls and placing outbound calls

Once you have provided the free consultation, and it is determined we are able to help the client, you will obtain signed retainers via email or text.

Equal Opportunity Statement

Sneed & Mitchell provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

Job Type: Full-time