Customer Advocacy and Engagement Manager

"Every customer has a story worth telling and a lesson worth learning. When we amplify those voices, we don't just inspire others; we unlock the potential for every learner to achieve something extraordinary. As our Engagement & Advocacy Manager, you'll be the architect of those stories, turning customer success into a movement that drives real impact. This role sits at the heart of our business and our community, championing the voices that help other customers invest in learning, lead with confidence, and build cultures that last."- Leslie Kelley, Chief Growth officer We’re looking for an Customer Advocacy and Engagement Manager to build and scale programs that deepen customer engagement and generate authentic customer voice. In this role, you will create meaningful experiences through community, events, and recognition programs that drive participation and turn engaged customers into advocates. You’ll also own scalable advocacy initiatives, including review generation and testimonial programs, helping amplify the voice of our customers in the market. This is a highly cross-functional role that partners closely with Customer Success, Marketing, and Enablement to connect engag