Principal Engineer - II

About the role

We’re building the AI-driven future of customer success, from retention to growth! We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link . About This Role: We’re looking for a full-time Principal Engineer II to join our Engineering team, reporting to the Senior Director, Engineering. This role is a hybrid role based out of our Bangalore, India location. In this role, you’ll play a key role in building and maintaining secure, scalable, high-performance core services for the native AI Platform by utilising your strong expertise in Core Java, Spring Framework, Spring Boot, Node.js, Angular, API development, MongoDB, PostgreSQL, Neo4j, and AWS. This is a great opportunity for someone who thrives in a dyna