Peer Specialist Maternal Health

What You'll Do

• Provide virtual peer support to members across pregnancy and postpartum, grounded in lived experience
• Offer empathetic listening, validation, and encouragement through key perinatal transitions
• Share personal insights when appropriate to normalize experiences and reduce isolation
• Conduct outreach and engagement using structured workflows and communication tools
• Support members in navigating common challenges (emotional wellbeing, identity shifts, recovery, feeding, sleep, returning to work)
• Encourage connection to Canopie services (coaching, classes, clinical care) based on member needs
• Recognize when additional or clinical support may be needed and follow defined escalation pathways
• Document interactions clearly and consistently within Canopie's platform
• Communicate with members via phone, video, and secure messaging
• Participate in training, supervision, and peer support development

Scope & Boundaries

• This is a non-clinical role and does not provide medical or mental health treatment
• Peer Specialists do not diagnose or direct care decisions
• The focus is on support, connection, and helping members navigate available resources
• Clear escalation pathways are in place for clinical or higher-risk needs

Requirements

Who Thrives in This Role

Required

• Lived experience with pregnancy and/or the postpartum period within the last :3-5 years
• Ability to thoughtfully reflect on and use personal experience to support others in a balanced, appropriate way
• Some experience in maternal health, peer support, community-based work, or caregiving roles
• Comfortable providing virtual support and building connection in a digital environment
• Strong interpersonal and communication skills with a warm, non-judgmental approach
• Ability to follow structured workflows while maintaining authenticity in interactions
• Strong digital literacy (video platforms, messaging tools, documentation systems)
• Reliable, organized, and responsive in a remote setting

Preferred

• Experience in peer support roles (formal or informal)
• Exposure to perinatal mental health, coaching, or support groups
• Background working with diverse or underserved populations
• Bilingual (Spanish/English)

Schedule & Commitment

• Part-time contractor role (approximately 20 hours/week; varies by program needs)
• Availability during business hours required; evening and weekend availability is a plus

Benefits

• Fully remote, digital-first care model
• Ongoing clinical training, peer consultation, and supervision
• Opportunity to help build equitable access to maternal health support at scale

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