Customer Success Architect (CSA) team provides technical expertise for the post-sales customer experience. Customer Success Architects are responsible for making sure that our customers are meeting their objectives. They are a vital component of our company’s success, working with customers, partners, and product teams to deliver success for our valued customers. CSA supports multiple post-sales roles including GTM, Support, & Product.

What You Will Be Doing

Sigma champion and product expert, customers will look to you for advice and expertise
Advisor to our customers on technical best practices including

Sigma best practices and patterns
Performance and tuning
Security including SSO, team organization, and row-level security
Embedded and API access
Related data products like CDW, E

Customer Success Architect

Skills

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