Why this role exists AiPrise is building the global compliance operating system for modern fintechs, marketplaces, banks, and platforms. We are trusted by leading financial institutions and process millions of onboarding decisions across KYC, KYB, AML, fraud, and monitoring. We are past figuring out product market fit. We are now scaling complex, global customer operations at speed. Every new customer we onboard is a high stakes, high complexity lift. Compliance teams are trusting us with their core regulatory workflows. Time to onboard is our north star, and operations is where that is won or lost. We are looking for a Head of Operations who can: Turn a growing customer base into a world class operational machine Operate at founder level depth across onboarding, support, and success Scale operational thinking across teams, regions, and customer tiers Obsess over clarity, velocity, and customer outcomes This is a builder, leader, and operations brain role. What you will own 1. Customer onboarding Own time to first verification as a primary company metric Design and run the end to end onboarding journey from contract signed to live in production Build integration enablement motions
Pro unlocks apply links & auto-apply
Spam, scam, fake employer, broken apply link — let us know and we’ll review within 24h.
Report this listing