Senior Manager, AI Response & Threat

About the role

We’re building the AI-driven future of customer success, from retention to growth! We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link . About This Role: We’re looking for a full-time Senior Manager, AI Response & Threat to join our security team reporting to the Chief Security Officer. This role is a remote role based in the United States. In this role, you’ll play a key role in helping change how we detect and respond to AI threats by helping create the direction on how to quickly detect, mitigate and respond to threats. This is a great opportunity for someone who thrives in a high performing growth environment and enjoys working cross-functionally with teams like engineering, IT, legal and pr