Account Manager

About the role

Our team shared’s mission is deploy AI agents to transform how patients and doctors connect We believe healthcare shouldn’t be defined by missed calls, endless waiting lines, and overwhelmed staff. Patients and professionals deserve better. Vocca builds AI voice agents that answer every call instantly, schedule and reschedule appointments, and free up staff to focus on what matters most: care. Already trusted by 3500+ providers, we’re transforming the patient–provider relationship, one call at a time. Want to shape the future of healthcare? Join us ! Discover our company culture and values Here is a product Demo Meet the team Article on our seed round of 5,5M$ Your mission You're joining the team as our first Strategic Account Manager , at the heart of our customer satisfaction, retention and expansion strategy. You are the main point of contact for our clients , which include health centers, hospitals, private practices, etc. Your objectives: Support clients from onboarding to success , on very concrete projects (automation, time savings, ROI) Build strong, trusted relationships with diverse stakeholders: medical secretaries, center managers, group leadership Maximize the use of o