Customer Advisor

About the role

We’re building the AI-driven future of customer success, from retention to growth! We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link . About This Role: We’re looking for a full-time Customer Advisor to join our Services team reporting to the Senior Director, Gainsight Advisory Services.This role is a remote role based in the United States. In this role, you’ll play a key role in helping customers unlock the full potential of our solutions by delivering strategic guidance, value assessments, and outcome-driven recommendations that advance their customer experience (CX) strategy. This is a great opportunity for someone who thrives in a highly consultative, fast-evolving environment and enjoys workin