Senior Customer Success Manager

AppsFlyer helps brands make good choices for their business and their customers with its advanced measurement, data analytics, deep linking, engagement, fraud protection, data clean room, and privacy-preserving technologies. Built on the idea that brands can increase customer privacy while providing exceptional experiences, AppsFlyer empowers thousands of creators and 10,000+ technology partners to create better, more meaningful customer relationships.

We’re looking for a Senior Customer Success Manager to join our New York City or San Francisco offices and support a portfolio of Enterprise customers in North America. This is a high-ownership role focused on driving measurable customer value, retention, and growth through product adoption, technical solution design, and partnership with sales.

As a Senior CSM, you act as both a strategic advisor and a technical partner to your customers, translating complex business objectives into actionable technical roadmaps and product adoption plans. You’ll work at the intersection of customer strategy and technical execution — leading solution design, driving implementation planning, and ensuring