Founding Account Manager

Founding Account Manager Knowtex • In-Person/Hybrid (San Francisco) Reports To: Director of Customer Delivery Travel: Customer sites, conferences, team meetings About Knowtex Knowtex is building the clinical AI infrastructure layer for intelligent care— turning the burden of manual workflows like notes, coding, order entry into a seamless background process, and providing real-time decision support so clinicians can focus on what matters: delivering superior patient care. We work with health systems, specialty practices, and ambulatory groups who are done waiting for EHR vendors to solve AI. Position Overview The Founding Account Manager is a pivotal commercial and relationship role responsible for the long-term success, growth, and retention of Knowtex’s commercial health system accounts. Sitting within the Customer Delivery organization, this role bridges the gap between clinical delivery excellence and revenue outcomes—owning the full account lifecycle from implementation launch through expansion and renewal. You will serve as the primary executive-level relationship owner for a portfolio of commercial health system clients, partnering closely with the Implementation Manager, Cl