Director, Customer Enablement

"The Marketing team is poised for unprecedented growth and opportunity. We're in a very unique position where we've experienced tremendous success but are far from exhausting the whitespace around us. There is a unique opportunity to join a rising organization and make a significant and immediate impact." Mark Lynch - Senior Director, Demand Generation We’re seeking a Director of Customer Enablement to lead and scale Absorb’s global customer education and engagement strategy. In this role, you’ll own Absorb Academy—our centralized hub for customer learning—and drive measurable outcomes across engagement, adoption, and long-term value realization. This opportunity is ideal for a seasoned customer enablement leader with experience scaling education programs for 5,000+ customers in a SaaS or technology environment. You bring a proven ability to build and lead high-performing, cross-functional teams and to clearly demonstrate customer enablement as a key growth and retention lever. As both a strategic architect and visible thought leader, you’ll guide a multidisciplinary organization spanning content development, live education, community, events, marketing, and AI-enabled self-service