Attendant Laundry

Key Duties And Responsibilities

• Assist in the overall commercial laundry operations, ensuring efficient and timely processing of bulk laundry.
• Operate specialized laundry equipment, including folding machines and calendaring ironers, with precision and care.
• Fold, stock, label, and pack garments to maintain high-quality standards.
• Maintain the cleanliness and organization of the laundry area, ensuring a tidy and efficient workspace.
• Handle laundry trolleys and other items with care to prevent damage to linens and equipment.
• Disinfect laundry trolleys and other items according to standard operating procedures to maintain hygiene standards.
• Assist with washing, drying, and sorting laundry as needed and directed by the Team Leader, Laundry .
• Collaborate with staff on processing uniforms, guest laundry, and other specific laundry needs.
• Act as a runner for various tasks related to laundry operations, ensuring smooth workflow and addressing immediate operational needs.
• Monitor and report any issues with laundry equipment or operations to the supervisor for prompt resolution.
• Follow all safety protocols and operational guidelines to ensure a safe working environment.
• Maintain accurate records of laundry items processed and ensure proper documentation.
• Assist in inventory management by monitoring and replenishing laundry supplies as needed.
• Ensure compliance with all company policies and procedures related to commercial laundry operations.
• Regularly inspect laundry equipment for proper functioning and report any maintenance needs to the supervisor.
• Participate in training programs to stay updated on best practices and safety standards in laundry operations.
• Provide assistance and support to the washer, dryer, and sorter when required and directed by the Team Leader, Laundry.
• Ensure the efficient flow of laundry processes from intake to final delivery, maintaining high standards of quality and efficiency. Always present yourself professionally and address guests in a polite and respectful manner.
• Ensure proper and effective use of all supplies and equipment provided to you.
• Follow hotel's Lost and Found procedures diligently, documenting and securely storing all found items, and reporting them to management.
• Report any service-related defects immediately to the team leader.
• Assist in training new colleagues in job skills as requested by Team Leader, Laundry.
• Act as a best runner to support the colleagues in the valet laundry team.
• Report incidents and guest complaints promptly to the Team Leader Laundry, Assistant Manager Laundry.
• Ensure that daily tasks are executed to the highest standards of valet laundry service.
• Attend and actively participate in team events, required training sessions, and job-related briefings
• Effectively communicate and maintain positive working relationships with colleagues at all levels.
• Be motivated to transfer knowledge and promote a continuously positive work environment.
• Maintain a consistently professional attitude towards guests and colleagues alike.
• Demonstrate flexibility in work timing and schedule to accommodate operational demands effectively; willing to work extra hours to cover the workload as directed by the superiors

E Ducation, Skills & Experience

• High school diploma or equivalent; additional education in hospitality o