💡 Mission The US healthcare system is complex, error-prone, and financially draining. Medical bills and insurance coverage shouldn’t be this hard to navigate. At Granted, we’re building the one solution every American can turn to for help. Thanks to AI and new regulations, Granted can fight claim denials, correct billing errors, negotiate bills, and make coverage easier to understand—saving people time, money, and stress. Our goal is simple: to be the #1 platform that empowers all Americans to take charge of their healthcare 🩺 About Us Founded by a former Oscar Health leader, we’re a seed-stage company with $17M in funding. We’re lucky to be backed by the founders and investors at Hugging Face, Rocket Money, Oscar Health, CaseText, Forerunner Ventures, RRE Ventures, and more. We are well-funded for the next few years. 🔎 About the Role The Customer Experience (CX) team delivers high‑quality support that helps Granted users navigate the U.S. healthcare system with less time, cost, and stress. We’re growing quickly, and we’re hiring Healthcare Advocates (HA) to take on more complex cases and raise the bar on what “great support” looks like as we scale. As a HA, you’ll own high‑impa
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