Accounts Receivable Specialist I

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast.

About the role

Our dynamic collections team plays a crucial role in managing and maintaining client accounts, ensuring timely payments, and fostering strong business relationships. We focus on delivering high-quality service while driving continuous process improvements.

What You'll do

• Perform outbound calls and email follow-ups with customers regarding overdue invoices and outstanding payments.
• Investigate and resolve billing discrepancies, payment disputes, and customer queries in a timely manner.
• Maintain accurate records of collection activities, customer communications, and payment commi