Director, AI Strategy & Operations

We're building the next chapter of Talkiatry – one where AI reimagines how patients access care and how our teams support them through treatment with greater ease, speed, and personalization. As Director of AI Strategy & Operations , you'll own how that happens. You'll define where AI gets deployed across the patient journey – intake, scheduling, engagement, follow-up – and you'll make sure it actually works: performing well, improving over time, and earning the trust of the teams that rely on it. This role is about taking AI from concept to operating reality – building the roadmap, managing the vendors, running the performance systems, and closing the loop when something breaks. You'll sit at the intersection of Operations, Product, and Engineering, translating business needs into deployable solutions and holding the system accountable to outcomes. If you've deployed AI into a live operations environment, know the difference between a pilot and an operating model, and can move between strategic roadmap and AI agent-level QA without losing altitude – this is the role. About Talkiatry Talkiatry is transforming mental health care by making high-quality psychiatry more accessible,