Senior Manager, Analytics (Customer Care)

About the role

For over 30 years, Angi has powered the future of the home services industry, creating an environment where homeowners and pros benefit from more jobs done well. For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, when they want. For employees, we're an amazing place to call home. We can't wait to welcome you. Angi at a glance: Founded in 1995 as Angie’s List and rebranded in 2021 Global company with 9 brands in 8 countries and employees worldwide Homeowners have turned to us for 300 million home projects and counting About the team: Angi’s Care Analytics team is at the center of how we understand, grow, and retain our Pro network. The Senior Manager, Analytics stewards the analytical strategy and cadence that drives decision-making across Pro retention, churn, cash collection, and care team effectiveness. In this role you will serve as the primary analytical partner to our customer care business unit —translating complex, weekly data signals into actionable narratives. You will lead a team of analysts, manage a dynamic project backlog, and set the standard for analytical r